Equal disappointment opportunity? : a 1987 report to the Department of Community Services on programs for immigrants and their children

Equal disappointment opportunity?
Helen Meekosha, Andrew Jakubowicz with Karen Cummings and Beth Gibbings
Department of Community Services
Government of Australia
30 May 1987
This controversial report from 1987 identified major problems with the Commonwealth Government’s provision of services to immigrants.

The report had been commissioned by the Commonwealth Department of Community Services, but was disowned by it. This is the first time a digitised version of this report has been made publicly available.

The Department of Community Services had been established by the Hawke Government in 1984. Its Minister, Senator Don Grimes, soon came to the view that the Department needed change. In particular, it was seen as not effectively addressing the needs of new ethnic communities. It had inherited programs from the early post-war period and failed to adapt to the increasing diversity of Australian society.

In 1986 the Department issued a brief for a research project on ethnic needs, resulting in this report.

One of the report’s authors, Andrew Jakubowicz, writes in a forthcoming article* that their research identified shortcomings in the Department’s provision of services:

“The Department had developed a raft of programs covering everything from children’s services to aged care, and felt that the programs were fine, but believed that ethnic communities either did not understand them or were not willing to use them: that is, there was a ‘migrant problem’ that lay in their cultures and required cultural change among the potential clients. Our research on the other hand pointed to the distance between what was provided, and the needs as articulated to us by our community research partners.

Furthermore there was evidence of structural racism, where procedures that awarded access to services were biased in favour of majority culture clients. The situation was not improved by an atmosphere of funding crisis where the government in its 1986 Budget forced departments to reduce expenditure, such that across the board the major service departments all sacrificed their programs for ethnic minorities as their first action.”

The report’s findings were not welcomeExternal Links icon.

After the report was completed in 1987, the Department did not make copies of the report available to its staff, ethnic community councils, academics or the media. The authors publicly accused the Department of suppressing the report, which it denied. Under pressure from community organisations, the Department eventually released the report, but it had a smaller policy impact than it may otherwise have had.

Jakubowicz, reflecting on its aftermath, stated that:

“The Department refused to endorse the report or act on its findings; indeed we were handed the copyright in the research and the ‘official’ copy placed in the National Library carried a statement distancing the Government from the findings of the report…. The impact of the research was difficult to assess; many of the evidence-based arguments we made did trickle through the system, and they had purchase for some years over practice.

“Within a short time any corporate memory of the report, its context and its implications faded, especially as department structures changed. Within two years (when commissioned for another project on Assisted Accommodation) we were unable to find any officer within the Assisted Accommodation area of the Department that had any awareness of the report, despite its detailed documentation of accommodation assistance priorities for ethnic communities. Moreover many of the issues which we raised were still unresolved nearly thirty years later, remaining on the agenda of lobby groups seeking to advance services for cultural minorities.”

*The forthcoming article will be published in Cosmopolitan Civil Societies: An Interdisciplinary Journal

—————

Part of the Policy History Collection. Digitisation of this report has been supported by the National Library of Australia.

Reproduced with permission of the Department of Prime Minister and Cabinet.
PUBLICATION DETAILS
Collections:
Forced Migration
Policy History
Coverage:
Australia
Publication Type:
Report
Format:
Research
Permanent URL:
http://apo.org.au/node/39651

Settlement, opportunity, respect and creativity.

Forum “Critical Value of Settlement for Australia

Settlement Council of Australia
Originally delivered AGM Monday 18th November 2013
Revised and redated September 2014
Location: Parliament House, Senate Alcove

_____________

My first involvement in settlement as a process of social change took place for me in 1969, through the volunteer framework of the Good Neighbour Council, in the back streets of Redfern. By then it was already very clear that Australia was an immigration nation, a country whose whole mode of being in the world draws on continuing inflows of people. This means that the successful settlement of newcomers is crucial for every part of our society – not only for the immigrants themselves. Settlement has taken on new meanings though where we now have hundreds of thousands of long term residents who are not settlers, but whose “settlement needs” are never the less very real – including TPVs once more, 457s and their families, and international students.

In its exploration of settlement released in March this year the Joint Parliamentary Inquiry into Migration and Multiculturalism (Chap 9) identified the following issues: English language acquisition, Cultural competency in Service delivery, Access to Housing, “CALD Women”, Youth, Racism and discrimination, Government funding of services. All of these contribute to either undermining or enhancing equal opportunity. The Report deals with them in sufficient detail so I will focus on some other aspects.

Malcolm Fraser recognised the importance of settlement as a human rights process when he spoke, in 1981 at the inauguration of the Australian Institute for Multicultural Affairs, of a three-part dynamic through which newcomers are integrated into Australian society. The first of these is economic opportunity: nothing works if immigrants cannot find useful work. Secondly respect for self and other is crucial: immigrants cannot engage if they are socially excluded and culturally denigrated; but also the “hosts” cannot engage if they feel alienated or threatened from the newcomers. Thirdly the energy that comes from interaction produces a synergy that magnifies the capacities of both newcomers and established residents. Rupert Murdoch suggested much the same thing when he spoke a fortnight ago about Australia as a migration nation.

Settlement then underpins our capacity to face the future with confidence. A century ago in another immigration country and in its most dynamic migrant city, Robert Park of Chicago University charted the process of settlement (though he called it assimilation which is less politically correct today). Park argued that settlement was a four stage process, beginning with contact (and the shock of that moment), followed by conflict, then competition, then accommodation. With accommodation comes the possibility of longer term integration, specialisation, and reciprocal benefits.

Three years ago a rather decent public servant Andrew Metcalfe fled from the bureaucracy, hounded for speaking truth to power. Metcalfe had said, to paraphrase him, that Australia was storing up troubles as it fed thousands of wretched people into immiseration and trauma as “non persons”, asylum seekers condemned to a limbo of meaningless lives. Last year a senior police officer in NSW spoke to me of the unknown distortions of human lives building in the suburbs of Sydney among immigrants without jobs or expectation of meaningful work, of racisms that shatter human hope and drive young men in particular to choose outlaw lives. We know the violence that shivers below the surface in neighbourhoods where trust is frozen, where respect has become a distorted currency fed by threat and anger.

Fraser helps us locate this first issue of equal opportunity:

No society can long retain the commitment and involvement of groups that are denied these [basic human] rights. If particular groups feel that they and their children are condemned whether through legal or other arrangements to occupy the worst jobs and housing, to suffer the poorest health and education, then the societies in which they live are bent on a path which will cost them dearly.

Let me then explore some of the work issues involved in settlement. I am drawn to the story of Luv-a-Duck, Nhill, the Karen, and the Australian Competition and Consumer Commission (ACCC). Luv-a-Duck is a family business based in Melbourne, which along with its major competitor Pepe’s Ducks, has grown from a backyard enterprise a few decades ago to became a major employer and a producer of tens of thousands of ducks (and the focus of animal welfare investigations). AMES in Melbourne was trying to help a group of Karen refugees find work and self respect. Nhill, a small town in western Victoria, a key Luv-a-duck processing centre, needed workers and residents, housing was cheap. The Karen moved there and Luv-a-Duck employed them. The community has grown and this year the company received a settlement award from the Migration Council of Australia (about the same time it got a bullocking from the ACCC for misleadingly advertising that its ducks as open range). The Karen story in Nhill is almost an archetype of the Robert Park model – with many of the points of conflict and difficulty in Melbourne allayed by the move to the rural region. The situation in Melbourne was conflictual, with few opportunities, and a real difficulty in competing fairly with acceptable outcomes (their social capital was not recognised as valuable). They moved out into a situation where their skills and attitudes (their social capital) gave them an advantage, one which a settlement service believed might work.

Fraser continued:

The less constructively a society responds to its own diversity the less capable it becomes of doing so. Its reluctance to respond, fuelled by the fear of encouraging division, becomes a self fulfilling prophesy—the erosion of national cohesion is a result not of the fact of diversity but of its denial and suppression.

In July 2014 SBS broadcast the first of four episodes of Once Upon a Time in Punchbowl exploring the Lebanese stories of Sydney, successor to …Cabramatta and the Vietnamese. Puncbowl presents us with two narratives of settlement that exemplify Fraser’s analysis. On the one side we see the Middle East Crime Squad, Brothers for Life gang members, drive-by shootings, the inheritors of the madness of Cronulla 2005, and a vast criminal infrastructure of drugs, extortion, robbery, car re-birthing, and murder, tempered only by images of Sixth Pillar local jihadists charging off to fight for Al Qaeda in Syria. On the other side we see Punchbowl Boys High, once a breeding ground for violence and a nursery for drug gangs, now one of the most successful working class schools in the state, with good HSC scores and strong civic culture. Under the guidance of a tough love Lebanese Muslim headmaster, the School has replaced denigration and learning to fail with self-affirmation and the celebration of success. One narrative displays the dystopic consequences of failing to acknowledge the truths of Fraser’s reflections of thirty years ago (soon after he admitted tens of thousands of Christian and Muslim Lebanese refugees). The other narrative demonstrates the value of affirming people within their own cultural framework. Hard policy, but seriously effective.

The third dimension of why settlement is so important is contained by another project now in its pilot phase. In conjunction with the NSW Powerhouse Museum I am developing a project on cultural synergy. We are researching exemplars of creativity in settlement, looking for cases where someone from a non-Anglo society who is creative in the broad Design sense (from pottery to clothing design to scientific technology) and has a creative history from “before”, comes here and discovers a new expressive profile impossible in their country of origin, yet inconceivable without them in Australia. This, the beginning of a roadmap of contemporary Australian creative design (within the Powerhouse remit), shows how the components can be laid out, and then drawn together, stressing the interaction of cultures in producing a common and valuable outcome.

People create themselves every day of their lives, drawing on whatever palette they have to hand or through reservoirs of emotion such as extended family. Effective settlement re-energises the newcomer, re-kindles hope, and enlivens the networks of the everyday. Unfortunately we are moving into a period of increased tension around cultural difference – driven by the intensification of the constraints being applied to asylum seekers, including their renaming as “illegals”; and the push to license hate speech through reducing protection under the Racial Discrimination Act. Together these moves contribute to a potential undermining of civility that seriously damages the settlement process for those touched by these issues. Mr Metcalfe’s sensible insight will be sorely missed in the years ahead.

 

ENDS

 

SMH Comment piece: Punchbowl tells its stories of honour, respect, shame and survival

Punchbowl tells its stories of honour, respect, shame and survival
Date
July 8, 2014

Andrew Jakubowicz

Lebanese Australians have played a key part in building the nation – providing some of its most beloved leaders, including Dame Marie Bashir, the retiring governor of NSW, and her husband, former rugby international and Lord Mayor of Sydney, Nicholas Shehadie. They have been sports stars such as the NRL’s Hazem El Masri and Benny Elias, and business leaders like Talal Yassine and Samier Dandan.

They’ve also achieved notoriety as criminals, like Kings Cross identities John Ibrahim and Bill Bayeh, or as violent thugs like Bilal Skaf and murderers like various members of the Razzak and Darwiche clans. They feature amongst potential terrorists convicted in the aftermath of Operation Pendennis, which uncovered a terrorist network in Sydney and Melbourne in 2005, and 2009’s Operation Neath, which foiled the plot against Sydney’s Holsworthy Army Barracks.

The Australian media have been mostly taken by the dark side, with its bizarre terrorists, outspoken clerics, foul-mouthed hoods and over-the-top bikie gang lords. Yet little opportunity has been provided to Lebanese Australians to tell their own stories, to present their experiences of being part of multicultural Australia, and of surviving in a world where honour is important, yet the wider society tends to prefer labelling them with shame.

Once Upon a Time in Punchbowl, a story of Lebanese Australians, is back on track after a bumpy start which resulted in the series being put on hold after it was discovered its star Michael LaHoud’s claims about his criminal history were fraudulent. The SBS program delivers a sustained insight into the dynamic through which Lebanese Australia has come to be such a controversial though important part of our contemporary diversity.

While earlier generations from Lebanon succeeded in finding a place despite the barriers of White Australia, it was the Lebanese Civil War starting in the mid-1970s which really set the conditions for the last few generations’ experience of settlement and integration.

This period was not easy – thousands arrived from the war with few skills and no English into an environment that offered little employment, schools with few capacities to respond to their needs, and a wider society unprepared for a large Muslim intake. White Australia was but a breath away, and racism had been a way of life for Australians since long before Federation. While the Lebanese population had been mainly Christian and Europe-centric beforehand, the war was to raise the proportion of Muslims dramatically and in very short order.

The Lebanese have been affected by global events in ways far beyond that delivered to other immigrant groups. As Arabs they have borne the opprobrium of the West’s fear of the Oriental Arab; as Muslims they have carried the can for any act of Islamist terrorism. The big inflow of the 1970s occurred in parallel with the end of White Australia and the advent of multiculturalism. Their first decade or more occurred as the rhetoric of non-racism and multicultural equity intensified, even if the reality did not live up to the promise. Jobs were few, social provision minimal, education stretched.

Even so their first big “shock” came when they were confronted with a racist outburst against Arabs during the first Gulf War. Australia’s Arabs were asked, whose side are you on? They had been promised that they could be both Arab and Australian: now they were told, especially by the media, that they had to choose. Sydney became the focus for anti-Lebanese action by the authorities. A 1993 Arabic family carnival attended by 35,000 people at Tempe degenerated into a brawl after police used dogs to break up a small altercation. The popular media saw this as an “Arab riot”. Things began to worsen as trust in the authorities declined; their young people were targets for what they saw as harassment, and the police would not protect the mass of citizens from a predatory criminal minority.

Through the 1990s, with the rise of Hansonism, public opinion hardened against the Lebanese, and in particular, against Lebanese Muslims. Key contributory events included the murder of Edward Lee by members of the Dib family on Telopea St, a renowned centre for drug distribution, a widespread swoop on “Middle Eastern youth”, and a retaliatory drive by shoot-up of the Lakemba Police Station.

Then in 2000 a series of gang rapes by young men who claimed they were doing it “Leb style” inflamed the popular press and public hostility. This was soon followed by an unconnected but murderous inter-family war over drugs, honour and the demand for a toxic form of respect.

Global events came back into the mix: Lebanese Muslims were portrayed as the proxy perpetrators of the September 11 attacks, the 2002 Bali bombings, and the enemy within for the 2003 re-invasion of Iraq. The Islamist radicalisation of a minority and the alienation of many more intensified during this period, culminating in the 2005 Cronulla “riot”, and the Punchbowl-centred retaliation. Thousands of people, Lebanese and not, Muslim, Christian and other, gathered in Lakemba to protect the Lebanese mosque from rumoured counter-retaliation.

While shock-jock attention (and participation) centred on these moments of inter-communal violence, the Lebanese communities were seizing back the day.

A new generation of Australian Lebanese leaders were running the community programs, building the schools, and developing the economy. When the Islamists tried to take on the police in a Sydney centre demonstration in 2012, these new leaders addressed Australia and said their behaviour was unacceptable. But they also said that continuing racism against Lebanese, most of whom were fully integrated, was also no longer acceptable. They demanded that they be treated with respect, the same respect they accorded the Australian society that they had chosen.

The final episode of Once Upon a Time in Punchbowl is on Thursday night on SBS ONE at 8.30pm.

Andrew Jakubowicz is a sociologist at the University of Technology, Sydney.

Reflecting on Punchbowl feedback —- truth, lies and videotape

ScreensOUATIP

 

The final week of SBS’ four-part documentary series Once Upon a Time in Punchbowl brings us to the last decade’s crises for Lebanese Muslim communities in Sydney’s west, and the path to redemption they have sought to follow. It is a story now that both unites and divides Sydney’s Lebanese communities.

The Lebanese-background population in Australia remains majority Christian, with the simple Muslim/Christian differences complicated by sects and tensions within and between each of the main blocs: Maronite Catholics, Melkites and Eastern Orthodox, Shi’a, Sunni and Alawi, Druze, the political and the non-religious.

Whatever the specific religious belief system they follow, there remains among them a shared cultural concern for respect, a currency that sustains the networks of families and clans. Sometimes that cultural economy of honour and shame can become toxic under the impact of fear, hatred, violence and crime. The Once Upon a Time in Punchbowl series starts from that point of tension to explore how the image of the Lebanese has become so corroded in Australia.

The series has revealed that the Lebanese-Australian story today is an Australian story, forged from the interaction of people fleeing war, and finding a society unprepared for their arrival and the problems they carried with them.

For a century, Syrian and Lebanese immigrants have travelled to Australia. Earlier generations battled White Australia to become a respected part of our diversity, ultimately providing long-standing and much-loved New South Wales governor Dame Marie Bashir.

In comments I have received (and more than 130 on a previousConversation article exemplify these trends), there are four themes which find themselves at loggerheads. In a sense they reveal the backstory to the series, and the ongoing debate that Once Upon a Time in Punchbowl has entered.

The most poignant moment for me came when I took a call from my local mechanic, a man I knew by his Australian first name. He had come to Australia as a 16-year old during the civil war in Lebanon after his Muslim family fled the violence. He had experienced racism throughout his life, changing his name to avoid the disdain his Arab name used to attract. He now runs a successful operation with his very Australian son.

For him, the archetypal successful family small businessman, Once Upon a Time in Punchbowl had been the first time he had ever seen any recognition of his people and their lives in Australia outside the repetitive media stereotypes of inarticulate thugs into guns and gangs.

The previous evening I read an email – one of many I have received over the years offering similar poisonous insights. The author, whose name appears Anglo-Australian, was certain of many things about Lebanese Muslims and about me as the series interlocutor:

[Your] one sided viewpoint (was) truly terrifying. I assert it is people like you that are responsible for the horrendous issues now facing Europe … Overly liberal do-gooders like yourself doing your best to ensure the islamisation of proud European nations populated by law abiding people enjoying their own impressive cultures.

For this man, there could clearly never be a Muslim who was acceptable, no matter how moral, peaceful and productive.

One of the other issues raised but in no way resolved by the series has been the Christian/Muslim divide. Filmmaker George Basha, one of the main characters in the series, is of Christian background, and his parents and the Muslim Lebanese parents in the series shared many experiences of difficult settlement, as their children did of racism.

However, there is a growing apprehension among some Christian commentators that the series made three wrong moves. In private conversations it has been put to me that Once Upon a Time in Punchbowl suggested problems that they feel are essentially associated with Muslims but have been sheeted home to all Lebanese.

It has also been said that this is the first real story of the Lebanese ever shown on Australian TV and should not have focused so much on the dark side of crime and violence when Lebanese have contributed so much to Australia’s development; and that the series resurrected “bad news” stories from the past that were best left undisturbed.

The fourth type of response comes from people who were not part of these more intimate and impassioned engagements. The absence of stories of immigrant communities from most media unless they are a cause for fear, concern or momentary adulation (usually as sportspeople) has contributed to an extraordinary ignorance among Australians about our shared and complex histories.

Similarly to the interest evoked in Vietnamese settlement by the Once Upon a Time in Cabramatta series in 2012, viewers have found that this series provided a very accessible history lesson, which integrated cultural awareness, personal narratives and social and political analysis.

Viewers have appreciated the very non-stereotypical characters (discounting yours truly playing the sociologist) and understood the commonality of experiences and the reciprocated concerns expressed by Muslims and Christians about each other’s situations.

Once Upon a Time in Punchbowl has a very clear central concern. It wants to take the headlines and look behind them; to take the stereotypes and humanise them; to take the issues and reveal their complexity. As with Once Upon a Time in Cabramatta, in this series we can see how culture and power meld, and how the powerless seek to find respect, and a fair place in society.

The past few years in Punchbowl have seen the passing of two symbols of the old regime, both of whom who are carefully bypassed in the series despite the consequence of their actions. Sheik Hilaly, the former imam of the Lakemba mosque has retired, and his worst excesses have faded.

Not far away, the political machine created by Christian politician Eddie Obeid is crumbling as the Labor Party he thought he once owned tries to recover. New players are now filling the void in politics, business, government, religion and crime. Perhaps now we might become more interested in and more aware of what that future holds.